Overview Legend 🧭
Overview Legend 🧭
Introduction
Sage BOB 50 is a range of Windows-based accounting and management programs that have been developed specifically for SMEs and fiduciaries. It provides tools for managing accounting, finance, invoicing, and inventory, helping businesses streamline their operations and maintain compliance with Belgian regulations.Configure Sage BOB 50
Prerequisite(s) No prerequisite to enable the connector. Activation Process Activate the Sage BOB 50 integration on the Chift platform.Test Sage BOB 50
To test the software integration, you need to go through an integrator to get a sandbox account or you must identify beta users in your client base willing to allow you to use their account for testing.Connect Sage BOB 50
To activate a connection with Sage BOB 50, users will have to go through the following steps.- French article: Help Center - Sage Bob 50 FR
- English article: Help Center - Sage BOB 50 EN
Coverage
Troubleshooting
Specific errors for Sage BOB 50:
| Error Code | Error description | Resolution |
|---|---|---|
| ERROR_INVALID_FIELD_FORMAT_INVOICE_NUMBER | The invoice number can only contain numbers and has a maximal length of 8 characters in BOB50. | Use only numeric characters and keep the invoice number to 8 characters or fewer. |
| ERROR_INVALID_FIELD_FORMAT_OPERATION_NUMBER | The operation number can only contain numbers and has a maximal length of 8 characters in BOB50. | Use only numeric characters and keep the operation number to 8 characters or fewer. |
| ERROR_INVALID_FIELD_FORMAT_ENTRY_NUMBER | The entry number can only contain numbers and has a maximal length of 8 characters in BOB50. | Use only numeric characters and keep the entry number to 8 characters or fewer. |
| ERROR_ZERO_INVOICE | BOB50 doesn’t accept invoices where all lines have an amount of 0. | Ensure at least one invoice line has a non-zero amount. |
| ERROR_INVALID_FIELD_FORMAT_ANALYTIC_ACCOUNT | The code of the analytic account has a maximal length of 10 characters in BOB50. | Shorten the analytic account code to 10 characters or fewer. |
| ERROR_RESOURCE_NOT_SUPPORTED | The method doesn’t exist in the installed version of the BOB50 service. | Update BOB50 to a version that supports this feature. |
| ERROR_COMPANY_NOT_FOUND | The given company doesn’t exist on the Sage BOB 50 server. | Verify the company name and server configuration. |
| ERROR_JOURNAL_ALREADY_OPEN | The journal is already open via the BOB50 interface. | Close the journal in the BOB50 interface before pushing data. |
| ERROR_INVALID_ACCOUNT_TYPE | Receivable accounts must be used with clients and payable accounts with suppliers when creating miscellaneous operations. | Use the correct account type for the corresponding partner type. |