General Information

Website: https://www.acd-groupe.fr/ Software type: On premise (API) Geography: đŸ‡«đŸ‡· France

Introduction

ACD supports the digitalization of your business through a modular software suite. Integrating a complete range of production and management, coupled with many specialized modules, web and mobile. Deliver the ACD integration your customers want in no time.

Configure ACD

Prerequisite(s) There are no prerequisite to enable ACD on your Chift APP.

Process Activate the ACD integration on the Chift platform.

Test ACD

To test the software integration, ask Chift to contact and request ACD for a sandbox account and test file (French speaking contacts) on your behalf. ACD will provide us with an account ID, password and file code for dummy data. Use this link to log onto your account: here

Connect ACD

To activate a connexion with ACD, users will have to go through the following steps.

Coverage

ACD coverage

/attachments Live

/financial-entries Live

/journal-entries Live

/analytic-accounts/{analytic_account_id}/multi-analytic-plans/{analytic_plan} Live

/analytic-accounts/multi-analytic-plans Live

/analytic-accounts Live

/analytic-accounts/{analytic_account_id} Live

/analytic-plans Live

/employees Live

/financial-entries Live

/outstandings Live

/chart-of-accounts/balance Live

/accounts Live

/journal Live

/ged-arbo Live

/clients/{client_id} Live

/matching Live

/invoices/id/{invoice_id}/payments Live

/suppliers Live

/invoices/pdf/{invoice_id} Live

/clients Live

/clients/{client_id} Live

/clients Live

/chart-of-accounts Live

/analytic-accounts/multi-analytic-plans/{analytic_plan} Live

/analytic-accounts Live

/suppliers/{supplier_id} Live

/analytic-accounts/{analytic_account_id} Live

/analytic-accounts/{analytic_account_id}/multi-analytic-plans/{analytic_plan} Live

/folders Live

/suppliers/{supplier_id} Live

/suppliers Live

/vat-codes Live

/invoices Live

/miscellaneous-operation Live

/journal/entries Live

/invoices/type/{invoice_type} Live

/miscellaneous-operation Live

/journal/entries Live

/journals Live

/bookyears On request

/invoices/multi-analytic-plans On request

/invoices/multi-analytic-plans/type/{invoice_type} On request

/invoices/{invoice_id} On request

/invoices/multi-analytic-plans/{invoice_id} On request

/journal/entries/multi-analytic-plans On request

/journal/entries/{journal_entry_id} On request

/miscellaneous-operation/{operation_id} On request

/matching-multiple On request

/financial-entry On request

Troubleshooting

User must check that “Compta web” is available on iSuite and if not : contact ACD.

Specific errors for ACD:

Error CodeError descriptionResolution
ERROR_CURRENCY_NOT_ALLOWEDInvoices can only be created in Euros in ACDPlease change currency or convert before submitting to ACD
ERROR_ACCOUNT_NUMBER_NOT_NOT_GOOD_SCOPEThe account ‘XXXXXX’ cannot be used to create entries.Please change account number in the invoice line with a product/charge ledger account
UNEXPECTED_ACD_ERRORPlan de classement inaccessibleUser connected through Chift does not have access to the GED in order to upload invoice proof.
UNEXPECTED_ACD_ERRORLe serveur MySQL est momentanĂ©ment injoignableUser must contact ACD’s support ; it may be due to an ongoing backup.
UNEXPECTED_ACD_ERRORLe nom du serveur SQL est invalideConnexion reference (CNX) is not valid.
UNEXPECTED_ACD_ERRORLa connexion Ă  la base du dossier n’est pas initialisĂ©eACD’s folder is not shared ; user must activate sharing options.
UNEXPECTED_ACD_ERRORLe serveur n’est pas accessibleUser needs to check that there is no security restriction to a specific area/IP.
UNEXPECTED_ACD_ERRORImpossible de se connecter aux communs de la comptabilitĂ©ACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERRORObject reference not set to an instance of an objectACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERROREchĂ©ance ne peut pas ĂȘtre nĂ©gativeACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERRORUne ligne d’échĂ©ance doit avoir un montantInvoice with no lines cannot be pushed to ACD. No solution - Blocked on ACD side => Contact Chift support
UNEXPECTED_ACD_ERRORUnknown column ‘LE_FACTURE’User has to open the folder in the ACD interface, this should solve the issue.
UNEXPECTED_ACD_ERRORLe code de TVA doit ĂȘtre saisie sur une ligne d’écriture avec un compte hors taxeChange the ledger account to be used in the invoice/expense