ACD - Chift

Overview Legend 🧭

Introduction

ACD is a production and management suite for accounting firms in France, covering bookkeeping, invoicing and document management across client folders (dossiers). The connector talks directly to the firm’s i-Suite Expert server, installed at the firm or hosted by ACD, through the i-Suite Expert API.

Activate ACD

Partner keys

No partner keys and no approval: the connector is ready to use.

Activate ACD in your Chift account

One click in Connectors, then create connections straight away.

Connector settings

Due Dates sets whether due dates on invoices and journal entries are sent to ACD.

Yes: due dates are sent. This is the default. The receiving journal must have due-date management, the échéancier, enabled, otherwise ACD rejects the entry.
No: entries are sent without a due date.

Set it to No if the folder does not manage due dates.

Test ACD


Environment	Sandbox account
How to get it	Ask Chift to request a sandbox account and test file from ACD (French-speaking contacts only). ACD provides an account ID, password and file code, for use at ACD’s i-Suite Expert sign-in page.
Demo data	Yes. Dummy data is included with the test file

Vendor fees

No vendor fees, for you or your end users.

Connect ACD

ACD setup guide for end users

The full step-by-step, with screenshots.

Before they start, your end users need:

ACD version 23 or later, with i-Suite Expert client status
Comptabilité Entreprise Web available on their i-Suite Expert
a Collaborateur-type user account. If their firm requires secure API access, a dedicated API user account with the ACD_API role instead
their ACD server reachable from the internet over HTTPS, with port 443 open for inbound requests. Not needed when ACD hosts it
the accounting folder shared in ACD, with the journals that will receive entries selected

To connect, they:

enter their Suite Expert URL and Connexion reference (CNX)
sign in with their ACD username and password
indicate whether Analytic accounting and Due Dates are active for the folder
choose the accounting folder to sync
optionally, specify the GED folders where sale and purchase invoice attachments are stored

Rate limits

No rate limit documented by ACD.

Limitations & specificities

Journal entries

Entries can only be written in euros. Convert or change the currency before submitting.The exception is generic entries in a foreign currency. They go through if an exchange rate is supplied or currency conversion is forced.

Chart of accounts & VAT

Collective general accounts cannot be used to create entries. Use a thirdparty account instead.
Account numbers cannot exceed the general account length set on the ACD folder. Extend that parameter in ACD to accept longer codes.
A VAT code can only be set on an entry line whose account is a pre-tax account, known as HT in ACD.
The VAT code’s rate must match the rate configured for that VAT code in ACD.

Analytics

In a hierarchised analytic accounting setup, each analytic account at a lower level must be linked to an analytic account at the level above it, otherwise ACD rejects the entry.

Numbering

A journal entry, invoice and operation each need a number. ACD rejects them without one.
None of these three numbers can be longer than 16 characters.
The journal entry’s name cannot be longer than 16 characters either.

Coverage

Troubleshooting

User must check that “Compta web” is available on iSuite and if not: contact ACD.

For errors shared by all connectors, such as ERROR_TAX_RATE_NOT_CORRESPONDING, see Errors.

Specific errors for ACD:

Error Code	Error description	Resolution
ERROR_CURRENCY_NOT_ALLOWED	Invoices can only be created in Euros in ACD	Please change currency or convert before submitting to ACD
ERROR_ACCOUNT_NUMBER_NOT_NOT_GOOD_SCOPE	The account ‘XXXXXX’ cannot be used to create entries.	Please change account number in the invoice line with a product/charge ledger account
UNEXPECTED_ACD_ERROR	Plan de classement inaccessible	User connected through Chift does not have access to the GED in order to upload invoice proof.
UNEXPECTED_ACD_ERROR	Le serveur MySQL est momentanément injoignable	User must contact ACD’s support ; it may be due to an ongoing backup.
UNEXPECTED_ACD_ERROR	Le nom du serveur SQL est invalide	Connection reference (CNX) is not valid.
UNEXPECTED_ACD_ERROR	La connection à la base du dossier n’est pas initialisée	ACD’s folder is not shared ; user must activate sharing options.
UNEXPECTED_ACD_ERROR	Le serveur n’est pas accessible	User needs to check that there is no security restriction to a specific area/IP.
UNEXPECTED_ACD_ERROR	Impossible de se connecter aux communs de la comptabilité	ACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERROR	Object reference not set to an instance of an object	ACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERROR	Echéance ne peut pas être négative	ACD’s outdated, customer has to update ACD to version 23 (at least) and also check sharing options.
UNEXPECTED_ACD_ERROR	Une ligne d’échéance doit avoir un montant	Invoice with no lines cannot be pushed to ACD. No solution - Blocked on ACD side => Contact Chift support
UNEXPECTED_ACD_ERROR	Unknown column ‘LE_FACTURE’	User has to open the folder in the ACD interface, this should solve the issue.
UNEXPECTED_ACD_ERROR	Le code de TVA doit être saisie sur une ligne d’écriture avec un compte hors taxe	Change the ledger account to be used in the invoice/expense
ERROR_ACCOUNT_NUMBER_LENGTH	The provided account number has more characters than allowed.	Shorten the account number to fit within the allowed character limit.
ERROR_ACCOUNT_NUMBER_NOT_GOOD_SCOPE	Collective general accounts cannot be used to book journal entries. You need to use thirdparty accounts instead.	Use a thirdparty account instead of a collective general account.
ERROR_ACD_GED_ACCESS	The user doesn’t have access to the GED folder in ACD.	Grant the user access to the GED folder in ACD.
ERROR_ANALYTIC_ACCOUNT_NOT_CONFIGURED	The general account must be configured correctly to be used with analytic accounts.	Configure the general account to be compatible with analytic accounts in ACD.
ERROR_INVALID_ANALYTIC_DISTRIBUTION	Invalid analytic distribution for hierarchised analytic accounting setup.	Ensure the analytic accounts of lower levels are linked to the analytic accounts of higher levels.
ERROR_INVALID_FIELD_FORMAT_INVOICE_NUMBER	The invoice number has a maximal length of 16 characters in ACD.	Shorten the invoice number to 16 characters or fewer.
ERROR_INVALID_FIELD_FORMAT_NUMBER	The journal entry number has a maximal length of 16 characters in ACD.	Shorten the journal entry number to 16 characters or fewer.
ERROR_INVALID_FIELD_FORMAT_OPERATION_NUMBER	The operation number has a maximal length of 16 characters in ACD.	Shorten the operation number to 16 characters or fewer.
ERROR_MISSING_NUMBER	The journal entry number is mandatory in ACD.	Provide a journal entry number.
ERROR_MISSING_INVOICE_NUMBER	An invoice number is required when creating an invoice in ACD.	Provide an invoice number.
ERROR_ISUITEEXPERT_VERSION	Version 23 of ISuite Expert is required.	Update ISuite Expert to at least version 23.
ERROR_JOURNAL_NOT_CONFIGURED	The journal is not configured to handle due dates.	Enable due dates on the journal in ACD.
ERROR_MISSING_OPERATION_NUMBER	The operation number is mandatory in ACD.	Provide an operation number.
ERROR_TAX_CODE_NOT_CONFIGURED	The tax code is not configured correctly for deducting VAT ledger accounts.	Set up the deductible account on the tax code in the accounting system.
ERROR_CONNECTOR_CONFIGURATION	Multiple prerequisites are needed for ACD integration to work (e.g., folder must be shared).	Ensure the ACD folder is properly shared and all integration prerequisites are met.
ERROR_CONNECTOR_INTERNAL	ACD-side issue, fixed in iSuite 25.27. Update iSuite to version 25.27 or later.	Update i-Suite Expert to version 25.27 or later.

​Introduction

​Activate ACD

​Partner keys

Activate ACD in your Chift account

​Connector settings

​Test ACD

​Vendor fees

​Connect ACD

ACD setup guide for end users

​Rate limits

​Limitations & specificities

​Coverage

​Troubleshooting

​Specific errors for ACD:

Introduction

Activate ACD

Partner keys

Connector settings

Test ACD

Vendor fees

Connect ACD

Rate limits

Limitations & specificities

Coverage

Troubleshooting

Specific errors for ACD: