Errors

Introduction

This document describes the shape of Chift errors and lists the errors you can expect from our different APIs.

Chift error

A Chift error is always composed of the following elements:

status: “error”
message: “message explaining the error”
error_code: “unique error code to describe the error”
detail: “additional details explaining the error” (optional)

Chift always returns errors with an HTTP error code (4XX, 5XX). Note that the combination of the message and the error_code is not always unique. Example of an error message:

{
    "message": "The resource GET - /order is not supported by Cashpad",
    "status": "error",
    "error_code": "ERROR_RESOURCE_NOT_SUPPORTED"
}

Specific errors

Chift uses generic errors whenever possible. Some errors are nevertheless specific to a connector. The related connector documentation describes those errors.

List of errors

Error code	HTTP status	Error description	Used by APIs	Resolution
ERROR_CHIFT_AUTHENTICATION_ERROR	401	Error with the provided Chift token or combination of clientId, clientSecret and accountId	All
ERROR_CONNECTOR_AUTHENTICATION	401	Error related to the authentication to the connector (wrong credentials, …)	All	Please check the credentials used in the connector configuration
ERROR_CONNECTOR_CONFIGURATION	400	Error related to the configuration of the connector not related to Chift (e.g. no license, connector not active, needs to be restarted, …)	All
ERROR_CONFIGURATION_SYNC	400	Error in the configuration of the sync	All	The sync is not correctly configured for that consumer. Make sure that it was correctly configured and activated.
ERROR_NO_ACTIVE_CONNECTION	400	No active connection/integration for this API are configured	All
ERROR_CONFIGURATION_CONNECTION	400	Error related to the configuration of the connection (e.g. more than one connection is active, …)	All
ERROR_DATA_VALIDATION	400	Impossible to retrieve data due to a data validation issue. Contact support for more details	All
ERROR_API_RESOURCE_NOT_FOUND	400	The route that was called does not exist. Make sure that you use the routes as specified in the documentation.	All
ERROR_WEBHOOK_NOT_SUPPORTED	405	This webhook type is not supported for this integration	All
ERROR_UNKNOWN	400	An unknown error occurred during the call. Please contact Chift team.	All
ERROR_INVALID_BODY	422	One of the input fields of the body is invalid	All
ERROR_INVALID_QUERY_PARAMETER	422	One of the query parameters is invalid	All
ERROR_INVALID_PATH_PARAMETER	422	One of the path parameters is invalid	All
ERROR_INVALID_RESPONSE	422	The response could not be built. Our support should be contacted.	All
ERROR_RESOURCE_NOT_SUPPORTED	405	The requested resource is not supported by this connector.	All
ERROR_TECHNICAL_MAPPING	400	There is a technical error while processing the request. We are already alerted and working on this. Please contact support if needed.	All	There is a technical error. Please contact support if needed.
ERROR_INTEGRATION_INVALID	400	The specified integration is invalid or could not be found	Connections
ERROR_CONNECTION_INFO_EMPTY	400	A field in the connection is not filled in.	All
ERROR_ORDER_NOT_FOUND	404	The given order could not be retrieved	POS
ERROR_CUSTOMER_NOT_FOUND	404	The given customer could not be retrieved	POS
ERROR_LOCATION_NOT_FOUND	404	The given location could not be found	POS
ERROR_CONFIGURATION_LOCALAGENT	502	Impossible to connect to the specified local agent (e.g. not configured, …)	All
ERROR_CONNECTOR_MAINTENANCE	503	Impossible to connect to the target application	All	The target application is temporarily unable to handle a request. Please retry later.
ERROR_GATEWAY_TIMEOUT	504	Impossible to connect to a remote application (for local agent)	All
ERROR_BACKEND_FORBIDDEN	403	Impossible to retrieve data due to a permission issue	All	Please authorize the access to the connector again
REQUEST_ALREADY_PROCESSED	409	Request with same client request id was already successfully processed	All
REQUEST_IN_PROCESS	409	Request with same client request id is currently processed	All
ERROR_RATE_LIMIT	429	The rate limit has been reached for this connector. Please try again later.	All
ERROR_BACKEND_NOT_FOUND	504	Impossible to connect to the specified backend (url, host, unique identifier,… might be incorrect or the backend is down)	All
ERROR_BACKEND_FORBIDDEN	403	Impossible to retrieve data due to a permission issue	All
ERROR_UNEXPECTED	400	Unexpected error while trying to perform the request. This is often linked to some data being incorrectly managed. We are notified and are working proactively on those errors.	All
ERROR_INTERNAL_ERROR	400	Internal server error. This is often linked to a technical error. We are notified and are working proactively on those errors.	All
ERROR_CONNECTOR_MISSING_EXTENSION	400	The connector requires an extension.	All	The connector is missing a required extension (please install or update)
ERROR_INVALID_PERIOD	400	The given period is not valid (based on date_from & date_to parameters)	POS
ERROR_INVALID_HOST	400	The given host is not valid and the backend cannot be reached	POS
ERROR_FOLDER_NOT_FOUND	404	Folder not found	Accounting	The requested folder was not selected during the connection process or does not exist in the accounting system
ERROR_INVALID_VAT_FORMAT	422	The VAT number doesn’t seem to be correct. Please remove dots and whitespaces. The expected format is the following: BE0784930037	Accounting
ERROR_INVALID_LANGUAGE_FORMAT	422	The language format is not correct. Please use the ISO 639-1 codes.	Accounting
ERROR_INVALID_CURRENCY_FORMAT	422	The currency format is not correct. Please use the ISO 4217 codes.	Accounting
ERROR_INVALID_COUNTRY_FORMAT	422	The country format is not correct. Please use the ISO 3166-1 codes.	Accounting
ERROR_INVALID_FINANCIAL_PERIOD_FORMAT	422	The forced financial period must be 6 numbers (e.g. 02 for February and 2022 => 022022).	Accounting
ERROR_BOOKS_FROZEN	422	The books are frozen in the accounting tool.	Accounting	Unfreeze the books in the accounting tool, or use an entry date after the freeze date.
ERROR_NO_INVOICE_LINE	400	The invoice must contain at least one invoice line.	Accounting
ERROR_ZERO_INVOICE	400	You cannot create an invoice with an untaxed amount of 0.	Accounting
ERROR_ZERO_LINE	400	You cannot create entries/invoices with a line equal to zero.	Accounting
ERROR_NO_OPERATION_LINE	400	The miscellaneous operation must contain at least one line.	Accounting
ERROR_INVALID_OPERATION_LINE_TYPE	400	A line of type ‘customer_account’ or ‘supplier_account’ must have a ‘partner_id’ filled in.	Accounting
ERROR_OPERATION_NOT_BALANCED	400	The operation is not balanced. The sum of the lines must be zero.	Accounting
ERROR_NOT_ENOUGH_MATCHING_ENTRIES	400	Matching is only possible with at least 2 entries.	Accounting
ERROR_ANALYTIC_ACCOUNTING_NOT_ACTIVE	405	Analytic accounting is not active on this connection.	Accounting
ERROR_ANALYTIC_ACCOUNTING_PLAN_NOT_CONFIGURED	405	A default analytic plan must be configured to use this endpoint.	Accounting
ERROR_ANALYTIC_ACCOUNT_ALREADY_EXISTS	400	An analytic account already exists with the same code in the accounting system.	Accounting
ERROR_ANALYTIC_ACCOUNT_NOT_FOUND	404	The analytic account doesn’t exist in the accounting system.	Accounting
ERROR_ANALYTIC_PLAN_NOT_FOUND	404	The analytic plan doesn’t exist in the accounting system.	Accounting
ERROR_INVALID_ANALYTIC_DISTRIBUTION	400	There is an error with the analytic distribution. This error can come from an analytic plan or account being more than once in the analytic distribution; from a percentage not being between 1 and 100 or from an analytic plan not having a 100% coverage.	Accounting
ERROR_INVALID_ANALYTIC_DISTRIBUTION_ACCOUNTS	400	Each analytic plan in the analytic distribution of an invoice line must contain at least one analytic account.	Accounting
ERROR_INVALID_ANALYTIC_DISTRIBUTION_ACCOUNTS_PERCENTAGE	400	Analytic accounts of each analytic plan in the analytic distribution of an invoice line must cover 100% of the amount of the invoice line.	Accounting
ERROR_INVOICE_AMOUNTS_DO_NOT_MATCH	400	The amounts of the invoice are not correct.	Accounting
ERROR_LINE_AMOUNTS_DO_NOT_MATCH	400	The amounts in one invoice line are not correct.	Accounting	Please make sure that tax amount and tax rate are correct. If no issue is detected, please contact Chift.
ERROR_TAX_RATE_NOT_CORRESPONDING	400	The tax rate doesn’t match the tax rate linked to the tax code in the accounting system.	Accounting	Please modify the mapping of that tax rate with a vat code of the same rate
ERROR_MULTIPLE_GL_ACCOUNTS	400	The entries have different receivable/payable accounts.	Accounting
ERROR_MULTIPLE_PARTNER_ACCOUNTS	400	A sale/purchase entry cannot be linked to multiple partner accounts.	Accounting
ERROR_ACCOUNT_NUMBER_NOT_CONFIGURED	400	The account number is not configured to be used in entries. It cannot be imputed.	Accounting
ERROR_ENTRY_HAS_INVALID_STATUS	400	The entry doesn’t have the correct status to be matched.	Accounting
ERROR_ENTRY_HAS_NO_ACCOUNT_RECEIVABLE_PAYABLE	400	The entry doesn’t have a receivable/payable account.	Accounting
ERROR_ENTRY_NOT_LINKED_TO_PARTNER	400	The entry is not linked to the partner mentioned in the matching body.	Accounting
ERROR_ENTRY_ALREADY_RECONCILED	400	The entry is already reconciled in the accounting system.	Accounting
ERROR_ENTRY_ALREADY_PARTIALLY_MATCHED	400	An entry is already partially matched with another entry in the accounting system.	Accounting
ERROR_JOURNAL_NOT_GOOD_SCOPE	400	The journal cannot be used for this scope.	Accounting	The provided journal is not valid for the scope of the invoice. Please adapt it in your input or in your mapping (if using a sync)
ERROR_JOURNAL_NOT_CONFIGURED	400	The journal is not configured for a used functionality.	Accounting
ERROR_TAX_CODE_NOT_GOOD_SCOPE	400	The tax code cannot be used for this type of invoices.	Accounting	Please adapt the tax code or update the mapping (if using a sync)
ERROR_MULTIPLE_JOURNALS	404	Multiple journals were found. Please indicate the wanted journal in the request.	Accounting
ERROR_JOURNAL_NOT_FOUND_FOR_SCOPE	404	Please indicate the wanted journal in the request. No journal has been found for this scope.	Accounting
ERROR_INVOICE_NUMBER_ALREADY_USED	409	The invoice number is already used in the accounting system.	Accounting
ERROR_INVOICE_ALREADY_EXISTS	409	The invoice already exists in the accounting system.	Accounting
ERROR_ENTRY_NUMBER_ALREADY_USED	409	The entry number is already used in the accounting system.	Accounting
ERROR_PDF_NOT_APPLICABLE_TO_DRAFT_INVOICE	400	You cannot upload a PDF when creating a draft invoice.	Accounting
ERROR_TAX_CODE_NOT_FOUND	404	The tax code doesn’t exist in the accounting system.	Accounting	Please set up the tax code in the accounting system or adapt the tax code in the mapping (if using a sync)
ERROR_TAX_CODE_NOT_CONFIGURED	400	The tax code is not configured to be used with this type of invoice.	Accounting	Please set up a payable account on the tax code in the accounting system
ERROR_ACCOUNT_NUMBER_NOT_FOUND	404	The account number doesn’t exist in the accounting system.	Accounting	Please create the ledger account in the accounting system
ERROR_OPERATION_NOT_FOUND	404	The operation doesn’t exist in the accounting system.	Accounting
ERROR_OPERATION_NUMBER_ALREADY_USED	409	The operation number is already used in the accounting system.	Accounting
ERROR_WRONG_ACCOUNT_TYPE	400	The account cannot be used for this type of line of a miscellaneous operation.	Accounting
ERROR_BOOKYEAR_NOT_FOUND	400	The accounting system is not set up for this date.	Accounting	Create a fiscal year in the accounting system including the date of the invoice or verify why the fiscal year is not set up
ERROR_PERIOD_CLOSED	400	The accounting period is closed in the accounting system.	Accounting	Reopen the accounting period in the accounting system, or use a date that falls within an open period.
ERROR_JOURNAL_LOCKED	400	The journal is locked in the accounting system.	Accounting	Please unlock the journal in the accounting system
ERROR_INVALID_FIELD_FORMAT_BANK_ACCOUNT	422	The bank account/iban is not valid.	Accounting
ERROR_INVALID_FIELD_FORMAT_ANALYTIC_ACCOUNT	422	The code of the analytic account doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_ANALYTIC_PLAN	422	The format of the field ‘analytic_plan’ doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_JOURNAL_ID	422	The format of the field ‘journal_id’ doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_TAX_CODE	422	The format of the field ‘tax_code’ doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_ENTRIES	422	The format of the IDs entries doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_JOURNAL_ALREADY_OPEN	400	The entry couldn’t be created in the accounting system. The journal is already open.	Accounting
ERROR_INVALID_FIELD_FORMAT_ID	422	The format of the ID doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_PARTNER_ID	422	The format of the field ‘partner_id’ doesn’t seem to be correct for the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_COMPANY_ID	422	The format of the field ‘company_id’ doesn’t seem to be correct for the corresponding accounting system.	Accounting
ERROR_MISSING_FIRST_NAME	400	The field ‘first_name’ must be filled in when the client/supplier is an individual.	Accounting
ERROR_MISSING_LAST_NAME	400	The field ‘last_name’ must be filled in when the client/supplier is an individual.	Accounting
ERROR_MISSING_INVOICE_NUMBER	400	The target connector is expecting an invoice number.	Accounting	The field invoice number cannot be empty
ERROR_PARTNER_ALREADY_EXISTS	400	A client/supplier already exists with the same code/id in the accounting system.	Accounting
ERROR_JOURNAL_NOT_FOUND	404	The journal doesn’t exist in the accounting system.	Accounting
ERROR_PARTNER_NOT_FOUND	404	The client/supplier doesn’t exist in the accounting system.	Accounting	Make sure that the client/supplier is correctly created in the accounting system
ERROR_ENTRY_NOT_FOUND	404	The entry doesn’t exist in the accounting system.	Accounting
ERROR_DUPLICATE_ENTRIES	400	Entries cannot contain duplicates.	Accounting
ERROR_INVOICE_NOT_FOUND	404	The invoice doesn’t exist in the accounting system.	Accounting
ERROR_MISCELLANEOUS_OPERATION_NOT_FOUND	404	The miscellaneous operation doesn’t exist in the accounting system.	Accounting
ERROR_LANGUAGE_NOT_FOUND	404	The specified language doesn’t exist or is not active in the accounting system.	Accounting
ERROR_CURRENCY_NOT_FOUND	404	The currency doesn’t exist or is not active in the accounting system.	Accounting
ERROR_NEGATIVE_INVOICE	400	An invoice must be positive. The invoice type determines the sign of the invoice.	Accounting
ERROR_ACCOUNT_NUMBER_NOT_ACTIVE	400	An account number used in an invoice line is not active.	Accounting	Activate the ledger account in the accounting system
ERROR_PARTNER_NOT_ACTIVE	400	The used client/supplier is not active.	Accounting
ERROR_ACCOUNT_NUMBER_NOT_GOOD_SCOPE	400	The account number cannot be used in this scope.	Accounting
ERROR_INVALID_INVOICE_DATE	400	The period containing the invoice date is already locked.	Accounting
ERROR_WRONG_ENTRY_TYPE	400	You can only create entries in a sale or purchase journal.	Accounting
ERROR_MAX_DIFFERENCE_MONTHS	400	You can retrieve maximum 3 months of data at once. The difference between ‘date_from’ and ‘date_to’ is at maximum 3 months.	Accounting
ERROR_ATTACHMENT_ALREADY_EXISTS	400	An attachment already exists for this invoice.	Accounting
ERROR_INVALID_BASE64_STRING	400	The document is not a valid base64 string representing a PDF.	Accounting
ERROR_INVALID_DUE_DATE	422	The due date must be after the invoice date.	Accounting
ERROR_CHARGE_PRODUCT_ACCOUNT_MISSING	422	Please provide at least one charge/product account.	Accounting
ERROR_COLLECTIVE_ACCOUNT_MISSING	422	Please provide a client/supplier collective account.	Accounting
ERROR_PARTNER_ACCOUNT_MISSING	422	Please provide a client/supplier account in the partner_id field.	Accounting
ERROR_ANALYTIC_ACCOUNT_ARCHIVED	400	The analytic account is archived.	Accounting
ERROR_INVALID_FIELD_FORMAT_INVOICE_NUMBER	422	The format of the invoice number doesn’t follow the format of the corresponding accounting system (e.g. too long)	Accounting
ERROR_INVALID_FIELD_FORMAT_OPERATION_NUMBER	422	The format of the operation number doesn’t follow the format of the corresponding accounting system (e.g. too long)	Accounting
ERROR_INVALID_FIELD_FORMAT_NUMBER	422	The format of the number doesn’t follow the format of the corresponding accounting system (e.g. too long)	Accounting
ERROR_ANALYTIC_ACCOUNT_NUMBER_PLAN_NOT_ACTIVE	400	The account number cannot be used (is not configured) with an analytic account of the specified analytic plan	Accounting
ERROR_LEDGER_ACCOUNT_ALREADY_EXISTS	400	A ledger account already exists with the same number in the accounting system.	Accounting
ERROR_NUMBER_ALREADY_USED	400	The number of the invoice is already used in the accounting system.	Accounting
ERROR_COUNTERPART_ACCOUNT_NUMBER_NOT_GOOD_SCOPE	400	The counterpart account number cannot be used in this scope.	Accounting
ERROR_COUNTERPART_ACCOUNT_NOT_FOUND	400	The counterpart account doesn’t exist in the accounting system.	Accounting
ERROR_COLLECTIVE_ACCOUNT_NOT_CONFIGURED	400	The collective account is not set up for customer/supplier.	Accounting
ERROR_JOURNAL_ALREADY_EXISTS	400	A journal already exists with the same code in the accounting system.	Accounting
ERROR_COUNTERPART_ACCOUNT_ALREADY_USED	400	The counterpart account is already linked to another journal.	Accounting
ERROR_LEDGER_ACCOUNT_ALREADY_EXISTS	400	A ledger account already exists with the same number in the accounting system.	Accounting
ERROR_COUNTERPART_ACCOUNT_NOT_ALLOWED	400	You can only specify a counterpart account on Bank and Cash journals.	Accounting
ERROR_MISSING_COUNTERPART_ACCOUNT	400	You must specify a counterpart account on Bank and Cash journals.	Accounting
ERROR_PERIOD_BLOCKED	400	The accounting period is currently blocked due to a revision.	Accounting
ERROR_PDF_MUST_BE_UNIQUE	400	The pdf already exists in the accounting system.	Accounting	The invoice that you are trying to create already exists in the target tool. It must be unique.
ERROR_ENTRY_ITEMS	400	You need to push at least 2 entry items.	Accounting
ERROR_BANK_ACCOUNT_NUMBER_ALREADY_EXISTS	400	The bank account number already exists in the accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_STATEMENT_NUMBER	422	The statement id/number format is not accepted by the accounting software.	Accounting
ERROR_CUSTOMER_NOT_FOUND	404	The customer doesn’t exist.	eCommerce
ERROR_PRODUCT_NOT_FOUND	404	The product doesn’t exist.	eCommerce
ERROR_VARIANT_NOT_FOUND	404	The variant doesn’t exist.	eCommerce
ERROR_LOCATION_NOT_FOUND	404	The location doesn’t exist.	eCommerce
ERROR_ORDER_NOT_FOUND	404	The order doesn’t exist.	eCommerce
ERROR_SHOPIFY_CUSTOMER_DATA_ACCESS	403	The Shopify app is not configured to have access to customer data. See Shopify documentation.	eCommerce
ERROR_PHONE_INVALID	422	The phone number doesn’t seem to be valid. The number must begin with the country code.	eCommerce
ERROR_PHONE_ALREADY_USED	422	The phone number is already used by another client.	eCommerce
ERROR_INVALID_FIELD_FORMAT	422	The date format of the query parameter ‘Date From’ or ‘Date To’ is not valid. The expected format is the following: YYYY-MM-DD.	eCommerce
ERROR_NO_ORDER_LINE	400	New orders must have at least one line.	eCommerce
ERROR_INVALID_CURRENCY_FORMAT	422	The currency format is not correct. Please use the ISO 4217 codes.	eCommerce	Please use the ISO 4217 codes.
ERROR_INVALID_COUNTRY_FORMAT	422	The country format is not correct. Please use the ISO 3166-1 codes.	eCommerce
ERROR_OPPORTUNITY_NOT_FOUND	404	The opportunity doesn’t exist.	Invoicing
ERROR_PRODUCT_NOT_FOUND	404	The product doesn’t exist.	Invoicing
ERROR_TAX_NOT_FOUND	404	The tax doesn’t exist.	Invoicing
ERROR_INVOICE_NOT_FOUND	404	The invoice doesn’t exist.	Invoicing
ERROR_OPPORTUNITY_NOT_CREATED	400	The opportunity was not created.	Invoicing
ERROR_PRODUCT_NOT_CREATED	400	The product was not created.	Invoicing
ERROR_TAX_NOT_CREATED	400	The tax was not created.	Invoicing
ERROR_INVOICE_NOT_CREATED	400	The invoice was not created.	Invoicing
ERROR_DUPLICATE_PAYOUT	409	The payout already exists.	Payment
ERROR_ACTION_NOT_SUPPORTED	400	The requested action is not supported by this connector.	All
ERROR_BAD_REQUEST	400	The request was rejected by the target application.	All
ERROR_CONNECTION_CREDENTIALS_NOT_CORRECT	401	The connection could not be created or updated as the credentials are not correct.	All	Please check the credentials provided for the connection.
ERROR_CONNECTION_CREDENTIALS_NOT_SUPPORTED	400	At least one credential is missing for this integration.	All
ERROR_CONNECTION_NOT_FOUND	404	The connection could not be found in the target application.	All
ERROR_CONNECTION_POSTCONNECTION_MISSING	400	At least one mandatory post connection value is missing for this integration.	All
ERROR_CONNECTOR_INTERNAL	502	The target connector API returned a temporary internal server error.	All	Please retry later.
ERROR_CONNECTOR_NOT_FOUND	404	No connector/local agent was found with this identifier.	All
ERROR_CONNECTOR_SCOPE	403	The connection is missing an OAuth scope required for this operation. Please reconnect to grant it.	All	Reconnect the connection to grant the missing scope.
ERROR_DAILY_RATE_LIMIT	429	The daily rate limit of the connector is reached.	All	Please retry tomorrow.
ERROR_DATALAYER_CONNECTION_NOT_ENABLED	400	The datalayer is not enabled for this connection.	All
ERROR_DATALAYER_ENTITY_NOT_AVAILABLE	400	The datalayer is configured to sync entities that are not available on the connection.	All
ERROR_DATALAYER_FILTER_NOT_AVAILABLE_LIVE	409	The request uses a filter that only the datalayer supports and the datalayer cannot serve this read. Drop the filter to be served live, or retry once the scope is synced.	All	Drop the filter to be served live, or retry once the scope is synced.
ERROR_DATALAYER_INVALID_MAX_STALENESS	400	The provided max_staleness value is invalid.	All
ERROR_DATALAYER_INVALID_START_DATE	400	The provided start date is invalid.	All
ERROR_DATALAYER_NOT_CONFIGURED	400	The datalayer is not configured for this account.	All
ERROR_DATALAYER_NOT_ENABLED	400	The datalayer is not enabled for this consumer.	All
ERROR_DATALAYER_OUT_OF_SYNC_WINDOW	409	The request starts before the period covered by the datalayer.	All	Use a date_from within the period covered by the datalayer, or extend the datalayer start date.
ERROR_DATALAYER_SCOPE_INACTIVE	409	The requested scope is turned off on this connection, so the datalayer mirrors none of it.	All
ERROR_DATALAYER_STALE	409	The datalayer data is older than the staleness allowed by the request.	All	Increase the allowed staleness or retry once the datalayer has synced.
ERROR_DATALAYER_SYNC_PENDING	409	The datalayer is still performing its first sync for this connection. Retry once it completes.	All	Retry once the first sync of the datalayer completes.
ERROR_DATASTORE_FORMAT	422	The input does not match the definition of the datastore.	All
ERROR_ENTITY_NOT_FOUND	404	The entity doesn’t exist in the target application.	All
ERROR_FORBIDDEN	403	Access denied to the resource.	All
ERROR_INVALID_CHAIN	500	No module is defined for the step of the chain.	All
ERROR_INVALID_CREDENTIALS	422	The user and/or password don’t seem to be correct.	All
ERROR_INVALID_CURSOR	400	The cursor is either invalid or has expired.	All
ERROR_INVALID_HEADER	422	One of the provided headers is invalid.	All
ERROR_INVALID_INPUT	422	One of the inputs is invalid.	All
ERROR_INVALID_MODULE_NAME	404	The module cannot be found.	All
ERROR_INVALID_PARAMETER	400	One of the parameters is invalid.	All
ERROR_MISSING_QUERY_PARAMETER	400	A mandatory query parameter is missing.	All
ERROR_RESOURCE_NOT_FOUND	404	The requested resource could not be found. Please check the URL or the request parameters.	All
ERROR_RESOURCE_NOT_IMPLEMENTED	400	The requested resource is not implemented for this connector.	All
ERROR_RESOURCE_UNAVAILABLE	503	The flow/route has been disabled.	All
ERROR_RESOURCE_UNDER_ANALYSIS	400	The requested resource is not yet implemented but is currently under analysis.	All	Contact Chift to know when the resource will be available.
ERROR_RESUME_LATER	409	The rate limit of the target application was reached. The execution will resume later.	All	No action needed: the execution resumes automatically.
ERROR_SETTING_NOT_APPLICABLE	422	The requested setting cannot be honoured by this flow.	All
ERROR_UNSUPPORTED_QUERY_PARAMETER	400	One of the query parameters is not supported by this connector.	All
ERROR_ACCOUNTING_INFO_NOT_SETUP	404	The fiscal years are not set up in the accounting system.	Accounting
ERROR_ACCOUNT_NUMBER_ALREADY_EXISTS	400	An account already exists with the same number in the accounting system.	Accounting	Use another account number or update the existing account.
ERROR_ACCOUNT_NUMBER_CONFIGURATION	400	The account number is not configured to be used this way in the accounting system (e.g. with that tax code, in invoices or with analytic accounting).	Accounting
ERROR_ACCOUNT_NUMBER_LENGTH	400	The account number is too long or too short for the configured length in the target accounting system.	Accounting	Adapt the account number to the length configured in the accounting system.
ERROR_ACCOUNT_NUMBER_NOT_ALLOWED	400	The account number cannot be used for this type of journal.	Accounting
ERROR_ACCOUNT_NUMBER_SCOPE	400	The account number cannot be used in this scope.	Accounting	Ensure the account number used in the invoice line or entry is a valid ledger account for that scope. Update the account number or adjust your mapping.
ERROR_ACCOUNT_NUMBER_WRONG_TYPE	400	The account number is already used in the accounting system for another type of accounts.	Accounting
ERROR_ACCOUNT_TYPE_NOT_ALLOWED	400	You can only create journal entries with general accounts in this accounting system. Provide ‘force_general_account’ for customer, supplier or employee lines.	Accounting
ERROR_ACCOUNT_TYPE_NOT_SUPPORTED	400	The account type is not supported by the accounting system for this operation.	Accounting
ERROR_ACD_GED_ACCESS	400	The user doesn’t have access to a specific GED folder in ACD.	Accounting	Grant the user access to the GED folder in ACD.
ERROR_ACD_INVALID_CHARACTERS	422	Accounts with special characters (e.g. dots) cannot be used in the ACD entries creation endpoint.	Accounting	Remove the special characters in the account setup through the ACD interface.
ERROR_AMOUNTS_NOT_BALANCED	400	The amounts of the entries are not balanced.	Accounting
ERROR_ANALYTIC_ACCOUNT_LINE_NOT_FOUND	404	The analytic account line doesn’t exist in the accounting system.	Accounting
ERROR_ANALYTIC_ACCOUNT_NOT_ACTIVE	400	The analytic account is not active in the accounting system.	Accounting	Activate the analytic account in the accounting system.
ERROR_ANALYTIC_ACCOUNT_NOT_CONFIGURED	400	The analytic account is not configured to be used with this account number.	Accounting
ERROR_ANALYTIC_PLAN_ARCHIVED	400	The analytic plan is closed or not activated in the accounting system.	Accounting	Reopen the analytic plan in the accounting system.
ERROR_ANALYTIC_PLAN_NOT_ACTIVE	400	The analytic plan is not active in the accounting system.	Accounting	Activate the analytic plan in the accounting system.
ERROR_ANALYTIC_PLAN_NOT_GOOD_SCOPE	400	The analytic plan cannot be used with this type of account.	Accounting
ERROR_ATTACHMENT_NOT_FOUND	404	No attachment was found for this document.	Accounting
ERROR_ATTACHMENT_UPLOAD	400	The attachment could not be uploaded or linked to the created document.	Accounting
ERROR_ATTACHMENT_UPLOAD_FAILED	400	The entry was created in the accounting system but its attachment could not be uploaded or linked to it.	Accounting
ERROR_AUTHENTICATION_FAILED	401	Authentication to the target application failed. Please verify your credentials.	Accounting	Please check the credentials used in the connection.
ERROR_AUTHENTICATION_MISSING	401	A credential required to authenticate to the target application is missing.	Accounting
ERROR_BANKFEED_CONNECTION_PENDING	409	The bank feed connection is still being provisioned by the accounting system. Please retry in a few minutes.	Accounting	Retry in a few minutes.
ERROR_BANK_ACCOUNT_ALREADY_EXISTS	400	A bank account with the same number/IBAN already exists in the accounting system.	Accounting
ERROR_BANK_ACCOUNT_NOT_FOUND	404	The bank account doesn’t exist in the accounting system.	Accounting
ERROR_BANK_CODE_ALREADY_USED	400	A bank account with the same code already exists in the accounting system.	Accounting
ERROR_BANK_STATEMENT_ALREADY_EXISTS	400	The bank statement already exists in the accounting system.	Accounting
ERROR_BANK_TRANSACTION_ALREADY_EXISTS	422	The bank transaction already exists in the bank account of the accounting system.	Accounting
ERROR_BATCH_ENTRIES_MIXED_MONTHS	422	All entries in a batch must belong to the same month. Please split entries by month and send separate batch requests.	Accounting
ERROR_BATCH_INVOICES_MIXED_TYPES	400	All invoices in a batch must be of the same type. Please split invoices by type and send separate batch requests.	Accounting
ERROR_BOOKYEARS_NOT_FOUND	404	The accounting system is not set up for this date.	Accounting	Create a fiscal year in the accounting system including the date of the document.
ERROR_BUSINESSCENTRAL_NOSERIES_CONSUMED	400	The numbering series has been fully consumed in Business Central. The record cannot be created.	Accounting
ERROR_CLIENT_NOT_CREATED	400	The client was not created in the accounting system.	Accounting
ERROR_COMMENT_TOO_LONG	400	The comment is too long for the accounting system.	Accounting
ERROR_COMPANY_NAME_ALREADY_USED	400	A client/supplier with the same name already exists in the accounting system.	Accounting
ERROR_COMPANY_NOT_FOUND	404	The provided company_id doesn’t exist in the accounting system.	Accounting
ERROR_CONFIGURATION_BANK_ACCOUNTS	400	A bank account in the required currency must be created in the accounting system before creating partners linked to that currency.	Accounting
ERROR_CONFIGURATION_DEFAULT_ACCOUNT_MISSING	400	No default account is configured in the accounting system for this operation.	Accounting
ERROR_CONFIGURATION_MISSING_CONNECTORS	400	Required connectors are missing in the configuration of the target application.	Accounting
ERROR_CONNECTOR_EXTENSION_PERMISSION	401	The extension version could not be read with the current account. Please add the required permission set to your user.	Accounting
ERROR_CONNECTOR_OUTDATED_EXTENSION	400	The installed extension version is not supported for this operation. Please update the extension.	Accounting	Update the extension in the target application.
ERROR_COUNTERPART_ACCOUNT_NUMBER_MISSING	422	Please provide a counterpart ledger account as it cannot be retrieved from the settings of the accounting system.	Accounting
ERROR_COUNTRY_NOT_FOUND	404	The country doesn’t exist in the accounting system.	Accounting
ERROR_CREATE_INVOICE_A3ERP	400	The invoice could not be created in a3ERP.	Accounting
ERROR_CREATE_JOURNAL_ENTRY_A3ERP	400	The journal entry could not be created in a3ERP.	Accounting
ERROR_CREATE_NOT_ALLOWED	405	The accounting system doesn’t allow to create this type of resource.	Accounting
ERROR_CURRENCY_EXCHANGE_RATE	400	An exchange rate is required (or is not configured) to create documents in a different currency than the journal currency.	Accounting
ERROR_CURRENCY_NOT_ALLOWED	400	You cannot create an entry in the specified currency.	Accounting	Use a currency that is active in the accounting system.
ERROR_CUSTOMER_INVOICE_PDF_REQUIRED	400	An invoice number must be specified when creating a customer invoice/refund with an attachment.	Accounting
ERROR_CUSTOMER_INVOICE_TYPE_NOT_SUPPORTED	400	Customer invoice types are not supported for this connection. Please use a supplier invoice type.	Accounting
ERROR_DEBIT_CREDIT_VALUE	422	Debit and credit cannot be negative, nor both positive on the same line.	Accounting
ERROR_DOCUMENT_NOT_GOOD_TYPE	400	The document is not of the expected type.	Accounting
ERROR_DRAFT_SUPPLIER_INVOICE	400	You cannot create a draft supplier invoice in this accounting system.	Accounting
ERROR_EMPLOYEE_NOT_CONFIGURED	400	The employee is not linked to a partner in the accounting system.	Accounting
ERROR_EMPLOYEE_NOT_FOUND	404	The employee doesn’t exist in the accounting system.	Accounting	Make sure that the employee exists in the accounting system.
ERROR_EMPTY_FILE	400	The uploaded file is empty. Please upload a file containing data.	Accounting
ERROR_ENTRIES_NOT_CREATED	400	The entries could not be created in the accounting system.	Accounting
ERROR_ENTRY_CREATION	400	An error occurred while creating the entry (e.g. while linking the analytic accounts).	Accounting
ERROR_ENTRY_NAME_ALREADY_USED	400	The entry name is already used in the accounting system.	Accounting
ERROR_ENTRY_NOT_BALANCED	422	The entry is not balanced. The sum of debit is not equal to the sum of credit.	Accounting
ERROR_ENTRY_NOT_CREATED	400	The entry could not be created in the accounting system.	Accounting
ERROR_ENTRY_NOT_MATCHABLE	400	The provided entry is not matchable.	Accounting
ERROR_ENTRY_NOT_POSTED	400	The entry is not posted. You can only match posted entries.	Accounting
ERROR_EXCHANGE_RATE_NOT_FOUND	422	No exchange rate was found for the currency on or before the given date. Please define one in the accounting system.	Accounting
ERROR_EXTF_IMPORT_FAILED	403	The EXTF file import failed in DATEV.	Accounting
ERROR_EXTF_PERMISSION_DENIED	403	The EXTF file import was refused by DATEV due to missing permissions.	Accounting
ERROR_FEC_CREATION	400	The FEC export could not be created.	Accounting
ERROR_FEC_PERIOD_NOT_FOUND	422	Could not find a bookyear covering the provided dates. The bookyear doesn’t exist in the accounting system.	Accounting
ERROR_FEC_UNSUPPORTED_PERIOD	422	The requested period is not supported for exporting FEC entries. The provided dates must be within the same bookyear.	Accounting
ERROR_FILE_ATTACHMENTS_SCOPE_MISSING	403	You cannot upload a PDF file without the file attachments scope. Please reconnect to grant it.	Accounting	Reconnect the connection to grant the file attachments scope.
ERROR_FINANCIAL_ENTRIES_NOT_CREATED	400	The financial entries were not created in the accounting system.	Accounting
ERROR_FORBIDDEN_ACCESS	403	You are not allowed to access this folder’s information.	Accounting
ERROR_FORCE_GENERAL_ACCOUNT_NOT_SUPPORTED	400	The ‘force_general_account’ field is not supported in the accounting system.	Accounting
ERROR_FREEAGENT_ANALYTIC_DISTRIBUTION	400	Using multiple analytic accounts in a single invoice is not allowed in FreeAgent.	Accounting
ERROR_FREEAGENT_ANALYTIC_PARTNER_MISSMATCH	400	The analytic account is not linked to the partner in FreeAgent.	Accounting
ERROR_FREEAGENT_BANK_TRANSACTION_ALREADY_EXPLAINED	400	The bank transaction has already been explained in FreeAgent.	Accounting
ERROR_FREEAGENT_FUTURE_FOREIGN_CURRENCY_INVOICE_NOT_SUPPORTED	400	FreeAgent does not support invoices dated in the future that use a foreign currency.	Accounting
ERROR_FREEAGENT_INVALID_CHIFT_ID_FORMAT	400	The ID format is invalid. Expected format: ‘ENTITY-ID’ (e.g. ‘CLI-12345’).	Accounting
ERROR_FREEAGENT_INVALID_EXCHANGE_RATE	400	For a foreign currency, the exchange rate must be specified and not equal to 0 or 1.	Accounting
ERROR_FREEAGENT_MATCHING_MIXED_ENTITY_TYPES	400	Cannot mix different document types in entries. Use either invoices or bills with transactions, not both.	Accounting
ERROR_FREEAGENT_MATCHING_MULTIPLE	400	You cannot match multiple entries of the same type with multiple entries of another type at the same time.	Accounting
ERROR_FREEAGENT_MATCHING_NO_TRANSACTIONS	400	At least one bank transaction must be provided in entries for matching.	Accounting
ERROR_FREEAGENT_MATCHING_UNSUPPORTED_ENTITY	400	The entity type is not supported for matching. Only transactions, invoices and bills are supported.	Accounting
ERROR_GENERAL_ACCOUNT_USED	400	A general account used in the entries is not allowed in the accounting system.	Accounting
ERROR_INQOM_ENTRY_FORMAT	422	Inqom expects at least one line with a debit or credit amount.	Accounting
ERROR_INVALID_ACCOUNT_LENGTH	400	The account length defined in the file must match the information filled in the connection.	Accounting
ERROR_INVALID_ACCOUNT_LENGTH_UNTERNHEMEN_ONLINE	400	The account length defined in DATEV Unternehmen Online must match the information filled in the connection.	Accounting
ERROR_INVALID_ACCOUNT_TYPE	400	The account cannot be used for this type of line.	Accounting
ERROR_INVALID_BALANCE_RANGE	400	Only the year-to-date balance range is supported by the accounting system.	Accounting
ERROR_INVALID_BANK_ACCOUNT_FORMAT	422	The bank account number doesn’t seem to be correct.	Accounting
ERROR_INVALID_BANK_ACCOUNT_NUMBER	400	The bank account could not be created because its number is invalid.	Accounting
ERROR_INVALID_BODY_PARAMETER	400	One of the parameters of the body is invalid.	Accounting
ERROR_INVALID_CHART_OF_ACCOUNT_TYPE_UNTERNHEMEN_ONLINE	400	The chart of account type (SKR 03 vs. SKR 04) defined in DATEV Unternehmen Online must match the information filled in the connection.	Accounting
ERROR_INVALID_CONSULTANT_CLIENT_COMBINATION	404	The consultant and/or client number don’t seem to be correct.	Accounting
ERROR_INVALID_CURRENCY	400	The currency cannot be used in the accounting system for this operation.	Accounting
ERROR_INVALID_ENTRY_ITEM_TYPE	400	A line of type ‘customer_account’, ‘supplier_account’ or ‘employee_account’ must have a ‘partner_id’ filled in.	Accounting
ERROR_INVALID_FIELD	422	One of the fields of the body is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_ACCOUNT_ID	422	The format of the field ‘account_id’ doesn’t seem to be correct.	Accounting
ERROR_INVALID_FIELD_FORMAT_ACCOUNT_NAME	400	The account name doesn’t follow the format of the corresponding accounting system (e.g. too long).	Accounting
ERROR_INVALID_FIELD_FORMAT_ACCOUNT_NUMBER	422	The account number doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_ANALYTIC_ACCOUNT_ID	422	The format of the field ‘analytic_account_id’ is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_DOCUMENT_ID	422	The format of the field ‘document_id’ is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_ENTRY_NUMBER	422	The entry number doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_FOLDER_ID	422	The format of the field ‘folder_id’ is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_INVOICE_ID	422	The format of the field ‘invoice_id’ is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_JOURNAL_CODE	422	The journal code doesn’t follow the format of the corresponding accounting system (e.g. too long).	Accounting
ERROR_INVALID_FIELD_FORMAT_JOURNAL_NAME	400	The journal name doesn’t follow the format of the corresponding accounting system (e.g. too long).	Accounting
ERROR_INVALID_FIELD_FORMAT_NAME	422	The name doesn’t follow the format of the corresponding accounting system (e.g. too long).	Accounting
ERROR_INVALID_FIELD_FORMAT_OPERATION_ID	422	The format of the field ‘operation_id’ is invalid.	Accounting
ERROR_INVALID_FIELD_FORMAT_PARTNER	422	The identifier of the client/supplier doesn’t follow the format of the corresponding accounting system.	Accounting
ERROR_INVALID_FIELD_FORMAT_POSTAL_CODE	422	The postal code doesn’t follow the format of the corresponding accounting system (e.g. too long).	Accounting
ERROR_INVALID_FIELD_NUMBER	422	An entry number is mandatory for this accounting system.	Accounting
ERROR_INVALID_FIELD_VALUE	400	One of the field values is invalid for the accounting system.	Accounting
ERROR_INVALID_FILE	400	The uploaded file format is invalid.	Accounting
ERROR_INVALID_FISCAL_YEAR_START_UNTERNHEMEN_ONLINE	400	The fiscal year start defined in DATEV Unternehmen Online must match the information filled in the connection.	Accounting
ERROR_INVALID_G_ACCOUNT	422	The G-account IBAN is invalid. It must start with NL and contain 099 at the right position.	Accounting
ERROR_INVALID_IBAN_FORMAT	422	The IBAN doesn’t seem to be correct.	Accounting
ERROR_INVALID_INVOICE_BODY	400	The invoice body is not valid for the accounting system.	Accounting
ERROR_INVALID_JOURNAL_CODE	400	This journal code is already being used in the accounting system.	Accounting
ERROR_INVALID_LEDGER_ACCOUNT_NUMBER	422	The provided ledger account number is not valid for this partner.	Accounting
ERROR_INVALID_PAYMENT_TERM_SPLIT	422	The payment terms split is invalid (e.g. the amounts don’t add up to the invoice total or the IBANs are not valid).	Accounting
ERROR_INVALID_POSTCONNECTION_VALUE	400	One of the post connection values is invalid.	Accounting
ERROR_INVALID_REQUEST	422	The request is invalid for the accounting system (e.g. a PDF can only be attached when using client and/or supplier accounts).	Accounting
ERROR_INVALID_SKR_TYPE	400	The chart of account type (SKR 03 vs. SKR 04) defined in the file must match the information filled in the connection.	Accounting
ERROR_INVALID_START_DAY_OF_YEAR_DAY_UNTERNHEMEN_ONLINE	400	The start day of the fiscal year cannot be greater than 31. The expected format is ‘ddMM’.	Accounting
ERROR_INVALID_START_DAY_OF_YEAR_FORMAT_UNTERNHEMEN_ONLINE	400	The start day of the fiscal year must be 4 digits in the format ‘ddMM’.	Accounting
ERROR_INVALID_START_DAY_OF_YEAR_MONTH_UNTERNHEMEN_ONLINE	400	The start month of the fiscal year cannot be greater than 12. The expected format is ‘ddMM’.	Accounting
ERROR_INVALID_TAX_AMOUNT	400	The tax amount is not valid for the used tax code (e.g. it must be zero for a reverse-charge VAT code).	Accounting
ERROR_INVALID_TRANSACTION_DATE	400	The bank statement start date is outside the range accepted by the accounting system.	Accounting
ERROR_INVOICE_CURRENCY_MISMATCH	412	All invoices must be in the same currency and match the provided currency when creating a payment.	Accounting
ERROR_INVOICE_DATE_IN_FUTURE	400	You cannot create an invoice with an invoice date in the future without a PDF.	Accounting
ERROR_INVOICE_DATE_IN_PAST	400	You cannot create draft invoices before existing validated invoices on Pennylane.	Accounting	Adapt the setting of the synchronisation to create validated invoices instead of draft invoices.
ERROR_INVOICE_NUMBER_EMPTY	400	The invoice number must be filled in for this accounting system.	Accounting
ERROR_INVOICE_NUMBER_NOT_ACCEPTED	400	The invoice number is not accepted by the accounting system (e.g. it doesn’t follow the expected sequence).	Accounting
ERROR_INVOICE_NUMBER_NOT_VALID	422	The invoice number is not valid for the accounting system.	Accounting
ERROR_INVOICE_PARTNER_MISMATCH	412	All invoices must belong to the same partner when creating a payment.	Accounting
ERROR_INVOICE_PAYMENT_NOT_CREATED	400	The invoice payment was not created in the accounting system.	Accounting
ERROR_INVOICE_TYPE_MISMATCH	412	You cannot create a payment for both customers and suppliers at the same time.	Accounting
ERROR_ISUITEEXPERT_VERSION	400	The iSuite Expert version is too old. 23 is the minimum required version.	Accounting
ERROR_JOURNAL_BLOCKED	400	The journal is blocked in the accounting system.	Accounting	Unblock the journal in the accounting system.
ERROR_JOURNAL_CODE_ALREADY_USED	400	The journal code is already used in the accounting system.	Accounting
ERROR_JOURNAL_ENTRY_CREATION_FAILED	400	The journal entry couldn’t be created in the accounting system.	Accounting
ERROR_JOURNAL_NOT_ACCEPTED	400	This type of document cannot be created in the given journal.	Accounting
ERROR_JOURNAL_TYPE_NOT_ALLOWED	400	The journal type is not allowed by the accounting system for this operation.	Accounting
ERROR_LIMIT_REACHED	400	A limit of the accounting system has been reached (e.g. the maximum number of customers).	Accounting
ERROR_MATCHING_DRAFT_ENTRY	400	A draft entry cannot be matched.	Accounting
ERROR_MATCH_ENTRIES_NOT_CREATED	400	The entries were not matched in the accounting system.	Accounting
ERROR_MISSING_SHIPPING_COUNTRY	400	You must provide a shipping country when using European taxes.	Accounting
ERROR_MULTIPLE_CURRENCIES	422	Only one currency can be used.	Accounting
ERROR_MULTIPLE_EXCHANGE_RATES	422	Exchange rates must be equal.	Accounting
ERROR_MULTIPLE_PARTNERS	400	The entries have different clients/suppliers.	Accounting
ERROR_MULTIPLE_VAT_REGIMES_USED	400	Tax codes from different VAT regimes are used in the invoice.	Accounting
ERROR_NEGATIVE_JOURNAL_BALANCE	422	The journal balance is negative. Please correct the balance in the accounting system to be able to create new entries.	Accounting	Correct the journal balance in the accounting system.
ERROR_NO_DOCUMENT_MANAGEMENT	401	The client doesn’t have the document management feature.	Accounting
ERROR_NO_EXTF_FILES	401	The client doesn’t have the EXTF files feature.	Accounting
ERROR_NO_GL_ACCOUNT_CODE_FOUND	400	The GL account code couldn’t be determined.	Accounting
ERROR_ODOO_ACCESS_RIGHTS	422	The user doesn’t have admin rights on the Odoo instance. Please verify that the user has admin rights.	Accounting
ERROR_ODOO_INVALID_CREDENTIALS	422	The Odoo user and/or password don’t seem to be correct.	Accounting
ERROR_ODOO_PROTOCOL_ERROR	422	Connection error with Odoo. The server may be inactive, the URL invalid or the database missing or inactive.	Accounting	Verify that the provided credentials still refer to an active Odoo instance and database.
ERROR_ODOO_UNSUPPORTED	422	This version of Odoo is not supported.	Accounting
ERROR_ODOO_VERSION	400	This operation cannot be used with this version of Odoo.	Accounting
ERROR_OPERATION_NUMBER_EMPTY	400	The operation number must be filled in for this accounting system.	Accounting
ERROR_PARENT_ACCOUNT_NOT_DIVIDABLE	400	The client/supplier cannot be created. The parent account (411 for customers and 401 for suppliers) is not dividable.	Accounting	Change the setup of these accounts in the accounting system.
ERROR_PARTNER_BANK_ACCOUNT_MISSING	400	A bank account is mandatory for this client/supplier in the accounting system.	Accounting	Add a bank account to the client/supplier in the accounting system.
ERROR_PARTNER_NOT_CONFIGURED	400	The client/supplier is not correctly configured in the accounting system (e.g. missing receivable/payable account or VAT number).	Accounting	Complete the configuration of the client/supplier in the accounting system.
ERROR_PAYMENT_AMOUNT_MISMATCH	400	The amount of the payment exceeds the open amount of the linked invoice.	Accounting
ERROR_PAYMENT_INVOICE_DRAFT	400	A payment cannot be registered on a draft invoice.	Accounting
ERROR_PAYMENT_METHOD_NOT_ACTIVE	400	The payment method is not active in the accounting system.	Accounting	Activate the payment method in the accounting system.
ERROR_PAYMENT_TERM_NOT_FOUND	404	The payment term doesn’t exist in the accounting system.	Accounting
ERROR_PERIOD_NOT_FOUND	404	The accounting period doesn’t exist in the accounting system.	Accounting
ERROR_SUPPLIER_INVOICE_PDF_REQUIRED	400	An attachment is required to create a supplier invoice.	Accounting	Provide a PDF with the supplier invoice.
ERROR_SUPPLIER_INVOICE_TYPE_NOT_SUPPORTED	400	Supplier invoices are not supported for this connector.	Accounting
ERROR_SUPPLIER_NOT_CREATED	400	The supplier was not created in the accounting system.	Accounting
ERROR_TAX_CODE_MISSING	400	A tax code must be provided with the used ledger account.	Accounting
ERROR_TAX_CODE_NOT_ACTIVE	400	The tax code is not active in the accounting system.	Accounting	Activate the tax code in the accounting system or adapt the tax code in the mapping (if using a sync).
ERROR_TAX_MULTIPLE_VAT_ACCOUNTS	400	Multiple VAT accounts are used with the same tax code. The VAT account must be the same for a single tax code.	Accounting
ERROR_UNBALANCED_ENTRY_REQUIRES_DRAFT	400	The balance validation of the accounting system failed. Send the invoice with status ‘draft’ to bypass it.	Accounting
ERROR_UNEXPECTED_ACD	400	This is an unexpected ACD error.	Accounting	Check the detail of the error. Contact support if needed.
ERROR_UNEXPECTED_ODOO	400	Odoo returned an invalid response.	Accounting
ERROR_UNKNOWN_FILE	400	The uploaded file is not recognised.	Accounting
ERROR_UNMATCHABLE_ENTRIES	400	The entries cannot be matched together in the accounting system.	Accounting
ERROR_UNSUPPORTED_ATTACHMENT_TYPE	415	Unsupported attachment type. Allowed: PDF, JPEG, PNG.	Accounting	Provide a PDF, JPEG or PNG attachment.
ERROR_UNSUPPORTED_ATTRIBUTE	400	One of the attributes of the body is not supported on this connector.	Accounting
ERROR_UNSUPPORTED_BODY	422	The body is not supported by this connector (a required field is missing or a value is not accepted).	Accounting
ERROR_UNSUPPORTED_QB_ENTITY	422	The QuickBooks entity is not supported.	Accounting
ERROR_WRONG_TAX_CODE_COMBINATION	400	The tax codes used in the invoice cannot be combined together.	Accounting
ERROR_YUKI_ANALYTIC_DISTRIBUTION	400	Using multiple analytic accounts or plans in a single invoice is not allowed in Yuki.	Accounting
ERROR_ZERO_ENTRY	422	You cannot create an entry where all lines have debit and credit equal to 0.	Accounting
ERROR_FOLDER_ID_MISSING	405	The folder must be provided in the query params.	Accounting, Invoicing
ERROR_PARTNER_NOT_GOOD_SCOPE	400	The client/supplier cannot be used in this type of journal.	Accounting, Invoicing
ERROR_PAYMENT_METHOD_NOT_FOUND	404	The payment method doesn’t exist in the target application.	Accounting, Invoicing
ERROR_CLIENT_CONTACT_NOT_CREATED	400	The client contact was not created in the invoicing system.	Invoicing
ERROR_CONTACT_ID_FORMAT	400	The ID of the contact doesn’t have the correct format.	Invoicing
ERROR_CONTACT_NOT_CREATED	400	The contact was not created in the invoicing system.	Invoicing
ERROR_CONTACT_NOT_FOUND	404	The requested contact does not exist.	Invoicing
ERROR_DOCUMENT_TYPE_NOT_SUPPORTED	400	The document type is not supported by the invoicing system.	Invoicing
ERROR_EINVOICING_REQUIRED	400	E-invoicing must be activated in the invoicing system in order to create invoices.	Invoicing
ERROR_ENTRY_ALREADY_CREATED	400	The entry already exists in the target application.	Invoicing
ERROR_INVOICE_ID_FORMAT	400	The ID of the invoice doesn’t have the correct format.	Invoicing
ERROR_INVOICE_NOT_POSTED	400	The invoice was not posted in the invoicing system.	Invoicing
ERROR_PAYDATE_ID_NOT_FOUND	404	The paydate id doesn’t exist in the invoicing system.	Invoicing
ERROR_PAYMENT_NOT_CREATED	400	The payment was not created (e.g. no journal is configured with an inbound payment method).	Invoicing
ERROR_PAYMENT_NOT_DELETED	400	The payment could not be deleted (e.g. it is linked to one or more documents).	Invoicing
ERROR_PAYMENT_NOT_UPDATED	400	The payment could not be updated.	Invoicing
ERROR_PRODUCT_ID_FORMAT	400	The ID of the product doesn’t have the correct format.	Invoicing
ERROR_STATUS_ALREADY_SET	400	The document is already in the expected status.	Invoicing
ERROR_TAX_ID_FORMAT	400	The ID of the tax doesn’t have the correct format.	Invoicing
ERROR_PAYMENT_NOT_FOUND	404	The payment doesn’t exist.	Invoicing, Payment
ERROR_RESUMABLE_FETCH_DATA_LOSS	500	Checkpoint data is missing, the fetch cannot safely resume.	eCommerce
ERROR_BALANCE_NOT_FOUND	404	The requested balance doesn’t exist.	Payment
ERROR_CONNECTOR_BAD_REQUEST	400	The request was rejected by the connector.	Payment
ERROR_INVALID_PAYMENT_ID	400	The payment id is invalid.	Payment
ERROR_PAYOUT_NOT_FOUND	404	The payout doesn’t exist.	Payment
ERROR_PAYPLUG_REFUND_WITHOUT_PAYMENT_ID	400	Payplug does not support retrieving refunds without a payment_id.	Payment
ERROR_REFUND_NOT_FOUND	404	The refund doesn’t exist.	Payment
ERROR_TRANSACTIONS_NOT_FOUND	400	Unable to retrieve the transactions. Try using a narrower date range.	Payment
ERROR_CLYO_VERSION	406	Accounting categories can only be retrieved on Clyo versions starting from 1.303.0.0.	POS
ERROR_COMPANY_ID_NOT_FOUND	400	No company could be found for the given location.	POS
ERROR_INVALID_LOCATION_ID	404	The location id is invalid.	POS
ERROR_INVALID_SITE_ID	400	The site ID is invalid.	POS
ERROR_LIGHTSPEED_VERSION	406	Orders and payments can only be retrieved from the date of the change to Lightspeed version 3.	POS, Payment
ERROR_CONNECTOR_INVALID_URL	400	The provided instance URL is invalid.	PMS
ERROR_TRANSACTION_NOT_FOUND	404	The bank transaction doesn’t exist.	Banking
UNEXPECTED_{CONNECTOR}_ERROR	400	The connector returned an error that Chift could not map to a known error code (e.g. UNEXPECTED_ODOO_ERROR). The detail contains the response of the connector.	All	Check the detail of the error and retry. Contact support if it persists.
ERROR_CONSUMER_NOT_FOUND	404	The consumer does not exist.	All
ERROR_FLOW_NOT_FOUND	404	The flow does not exist.	All
ERROR_EXECUTION_NOT_FOUND	404	The execution does not exist.	All
ERROR_DATASTORE_NOT_FOUND	404	The datastore does not exist.	All
ERROR_DATASTOREDATA_NOT_FOUND	404	The datastore data does not exist.	All
ERROR_ISSUE_NOT_FOUND	404	The issue does not exist.	All
ERROR_MARKETPLACE_NOT_FOUND	404	The marketplace does not exist.	All
ERROR_TRIGGER_NOT_FOUND	404	The trigger does not exist.	All
ERROR_ICON_NOT_FOUND	404	The icon of the integration does not exist.	All
ERROR_LOGO_NOT_FOUND	404	The logo of the integration does not exist.	All
ERROR_SYNC_NOT_CREATED	422	The sync was not created.	All
ERROR_ACCOUNT_NOT_FOUND	404	The account doesn’t exist in the accounting system.	Accounting
ERROR_LEDGER_ACCOUNT_NOT_FOUND	404	The ledger account doesn’t exist in the accounting system.	Accounting
SAGE_INTACCT_ATTACHMENT_ALREADY_EXISTS	400	An attachment already exists for this document in Sage Intacct.	Accounting

Sync errors

Syncs raise error codes prefixed with ERROR_SYNC_ (or WARNING_SYNC_ when the record was still synchronized with a fallback). These errors appear in the execution logs of a sync. See Monitor executions to find the execution logs and the affected records. The following errors can occur in any sync:

Error code	Error description	Resolution
ERROR_SYNC_UNBALANCED_ENTRY	The synchronization could not be completed because the entry is unbalanced.	An accounting entry must always balance: the total debits must equal the total credits (see journal entries). Open the execution logs to find the affected record and verify its amounts in the source tool (for example, discounts, tips or payments that are not recorded correctly). If the amounts are correct in the source tool, contact Chift’s support with the consumer ID.
ERROR_SYNC_MISSING_CONNECTION	The connection required by the synchronization is missing or no longer active.	Reconfigure the connection (source or target) for this consumer and retry.
ERROR_SYNC_PARALLEL_EXECUTION	Another execution of this synchronization is already running.	No action needed: this execution has been skipped and will be retried later.
ERROR_EXECUTION_ALREADY_RUNNING	An execution of this flow is already running for this consumer. Parallel executions are not allowed.	Wait for the running execution to finish before triggering a new one.
ERROR_RETRY_LATER	The data is not ready to be synchronized yet (e.g. a closure is still open in the source tool).	No action needed: the synchronization will be retried automatically.
ERROR_SYNC_MISSING_MAPPING_VALUE	A value required by the synchronization is missing from a mapping.	Complete the mapping configuration of the sync and retry.
ERROR_SYNC_TAX_CODE_NOT_CONFIGURED	The tax code is not configured to be used with this type of document in the accounting system.	Set up the tax code in the accounting system (e.g. link the deductible/collected VAT account) or adapt the tax rate mapping of the sync.
ERROR_SYNC_TAX_CODE_NOT_GOOD_SCOPE	The tax code cannot be used with this type of document (e.g. a sales tax code used in a purchase invoice).	Adapt the tax rate mapping of the sync so that it points to a tax code of the right scope.
ERROR_SYNC_INVALID_ACCOUNT_TYPE	The account type is invalid for the operation being performed.	Check the accounts used in the mapping: a customer/supplier account cannot be used where a general account is expected, and vice versa.
ERROR_SYNC_BATCH_UPLOAD	A batch of entries could not be uploaded to the accounting system.	Open the execution logs to find the underlying error returned by the accounting system, correct the affected entries and retry.
ERROR_MISSING_CONTACT_INFO	The contact information is incomplete and the contact could not be created in the accounting system.	Complete the contact (name, company name or VAT number) in the source tool and retry.
ERROR_SYNC_UNEXPECTED_ERROR	An unexpected error occurred during the synchronization.	Retry later. If the issue persists, contact support with the execution id.
ERROR_SYNC_INTERNAL_ERROR	An internal error occurred during the synchronization.	Retry later. If the issue persists, contact support with the execution id.
ERROR_SYNC_NOT_FOUND	The requested sync or flow does not exist.	Check the sync id and the flow id used in the request.
ERROR_SYNC_AMBIGUOUS	Multiple syncs match this consumer and sync combination.	Contact support.

Errors specific to a ready-to-use sync are listed in the troubleshooting section of that sync:

Invoices sync (ERROR_SYNC_INVOICE_*)
eCommerce sync (ERROR_SYNC_ECOMMERCE_*)
POS sync
PMS sync
Payment sync

Accounting to accounting sync

Error code	Error description	Resolution
ERROR_SYNC_ACCOUNTING_MISSING_JOURNAL	The journal is missing in the source or target accounting system.	Check the journal mapping of the sync and make sure the journal exists in both accounting systems.
ERROR_SYNC_ACCOUNTING_MISSING_MATCHING_INFO	The matching entry is missing information required to book it (target partner, entries, …).	Open the execution logs to find the affected entry and verify that its partner and matched entries were synchronized.
ERROR_SYNC_ACCOUNTING_MISSING_ANALYTIC_PLAN	The analytic plan is missing in the mapping configuration or in the target accounting system.	Complete the analytic plan mapping of the sync or create the analytic plan in the target accounting system.
ERROR_SYNC_ACCOUNTING_PARTNER_NOT_FOUND	The partner could not be found in the source accounting system.	Verify that the client/supplier still exists in the source accounting system.
ERROR_SYNC_ACCOUNTING_ACCOUNT_NOT_FOUND	The account number could not be found in the source accounting system.	Verify that the ledger account still exists in the source accounting system.
ERROR_SYNC_ACCOUNTING_ANALYTIC_ACCOUNT_NOT_FOUND	The analytic account could not be found in the source or target accounting system.	Verify that the analytic account exists in both accounting systems or adapt the analytic mapping of the sync.

Banking sync

Error code	Error description	Resolution
ERROR_SYNC_BANKING_MISSING_COUNTERPART_MAPPING	No counterpart account mapping was found for the bank account.	Complete the counterpart account mapping of the bank account in the sync configuration and retry.
ERROR_SYNC_BANKING_ACCOUNT_PROCESSING	The bank account could not be processed during the synchronization.	Open the execution logs to find the underlying error for the affected bank account.
ERROR_SYNC_BANKING_GROUPED_TRANSACTION	The grouped bank transactions could not be booked in the accounting system.	Open the execution logs to find the error returned by the accounting system for the affected group of transactions.
ERROR_SYNC_BANKING_TRANSACTION	The bank transaction could not be booked in the accounting system.	Open the execution logs to find the error returned by the accounting system for the affected transaction.
ERROR_SYNC_BANKING_BANK_ACCOUNT_CREATION	The bank account could not be created in the accounting system.	Open the execution logs to find the error returned by the accounting system, or create the bank account manually in the accounting system and map it.
WARNING_SYNC_BANKING_UNMAPPED_TRANSACTION_TYPE	The transaction type is not mapped. The default suspense account was used instead.	Map the transaction type in the sync configuration if it must be booked on a specific account.
WARNING_SYNC_BANKING_MISSING_LEDGER_ACCOUNT	No ledger account was found in the mapping. The waiting account was used instead.	Complete the ledger account mapping if the transaction must be booked on a specific account.

Getting started

Building path

Core Concepts

Introduction

Chift error

Specific errors

List of errors

Sync errors

Accounting to accounting sync

Banking sync

​Introduction

​Chift error

​Specific errors

​List of errors

​Sync errors

​Accounting to accounting sync

​Banking sync

Introduction

Chift error

Specific errors

List of errors

Sync errors

Accounting to accounting sync

Banking sync