> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chift.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Cegid Loop

export const OverviewLegend = ({showTitle = true}) => <blockquote>
    {showTitle && <p>
        <strong>Overview legend 🧭</strong>
      </p>}
    <table>
      <thead>
        <tr>
          <th>Column</th>
          <th>Value</th>
          <th>Meaning</th>
        </tr>
      </thead>
      <tbody>
        <tr>
          <td>Geography</td>
          <td>🇫🇷 FR · 🇧🇪 BE · …</td>
          <td>Countries where the connector is officially supported.</td>
        </tr>
        <tr>
          <td rowSpan={3}>Software type</td>
          <td>SaaS</td>
          <td>Through API.</td>
        </tr>
        <tr>
          <td>On-premise (local agent)</td>
          <td>
            Software running locally — installation of a local agent is
            required.
          </td>
        </tr>
        <tr>
          <td>On-premise (API)</td>
          <td>Software running locally — API available.</td>
        </tr>
        <tr>
          <td rowSpan={2}>Status</td>
          <td>🔵 Live</td>
          <td>Connector is generally available and production-ready.</td>
        </tr>
        <tr>
          <td>🟣 Beta</td>
          <td>
            Connector is in beta — usable in production but may still evolve.
          </td>
        </tr>
        <tr>
          <td>Multi folder</td>
          <td>✅ Yes / ❌ No</td>
          <td>
            Connection to multiple accounting folders at the same time (see{' '}
            <a href="/developer-guides/api-guides/accounting/folders">
              accounting folders guide
            </a>
            ).
          </td>
        </tr>
        <tr>
          <td>Rate limits</td>
          <td>✅ No / ❌ Yes</td>
          <td>Whether the target software sets rate limits on API calls.</td>
        </tr>
        <tr>
          <td rowSpan={3}>API keys</td>
          <td>❎ No</td>
          <td>
            No API keys required (OAuth2 client secret and client ID). No
            requirements to activate the connector — you can create a
            connection.
          </td>
        </tr>
        <tr>
          <td>🔑</td>
          <td>
            Keys are required to activate the connector. Chift cannot act as
            intermediary to obtain them; we can still assist with steps to get
            keys directly from the software provider.
          </td>
        </tr>
        <tr>
          <td>🔑 ☑️ via Chift</td>
          <td>
            Keys are required to activate the connector. You can go through
            Chift to get the keys (intermediary or partnership keys). An
            approval process may still apply, but you do not need to request
            keys from the vendor on your own.
          </td>
        </tr>
        <tr>
          <td rowSpan={3}>Approval / certification process</td>
          <td>⚡ Instant</td>
          <td>
            No keys required, or Chift can encode their keys for you when
            requested. Activation is instantaneous.
          </td>
        </tr>
        <tr>
          <td>🟢 Approval — [Duration]</td>
          <td>
            Approval will be granted. The vendor may require information or app
            configuration in a developer portal before issuing keys.
          </td>
        </tr>
        <tr>
          <td>🟠 Approval — [Duration]</td>
          <td>
            Approval is not guaranteed — often due to integration strategy; the
            vendor may do a deeper assessment (competitors, partnership
            requirements, and similar).
          </td>
        </tr>
        <tr>
          <td rowSpan={2}>Activation time</td>
          <td>⚡ Instant</td>
          <td>
            If no keys are required, or Chift has keys ready to share with you.
          </td>
        </tr>
        <tr>
          <td>Time</td>
          <td>
            Estimated time to get the connector activated in production as a
            result of the approval or certification process (e.g. ⏱️ 2 days, 1
            week).
          </td>
        </tr>
        <tr>
          <td rowSpan={3}>Extra fees — software editor</td>
          <td>❎ No</td>
          <td>No fees charged by the software editor.</td>
        </tr>
        <tr>
          <td>💰 🕹️</td>
          <td>Fees associated with obtaining a testing account.</td>
        </tr>
        <tr>
          <td>💰 🔑</td>
          <td>Fees charged to get API keys.</td>
        </tr>
        <tr>
          <td rowSpan={2}>Extra fees — end user</td>
          <td>❎ No</td>
          <td>The end user does not pay extra to get integrated.</td>
        </tr>
        <tr>
          <td>💰 Yes</td>
          <td>The end user must pay extra to get integrated.</td>
        </tr>
        <tr>
          <td>Comments on costs</td>
          <td>—</td>
          <td>Additional notes on fees or pricing when relevant.</td>
        </tr>
        <tr>
          <td rowSpan={4}>Sandbox account</td>
          <td>✅ via Chift</td>
          <td>Chift can provide you with a sandbox.</td>
        </tr>
        <tr>
          <td>🟠 Only through integrator</td>
          <td>Only the software's integrator can provide a sandbox.</td>
        </tr>
        <tr>
          <td>✅ Self-service</td>
          <td>You can create your own sandbox.</td>
        </tr>
        <tr>
          <td>✅ Trial account</td>
          <td>It is possible to create a trial account.</td>
        </tr>
      </tbody>
    </table>
  </blockquote>;

export const ConnectorCardIframe = ({api = 'accounting', connectors}) => {
  const [theme, setTheme] = React.useState('light');
  React.useEffect(() => {
    const checkTheme = () => {
      const isDark = document.documentElement.classList.contains('dark');
      setTheme(isDark ? 'dark' : 'light');
    };
    checkTheme();
    const observer = new MutationObserver(checkTheme);
    observer.observe(document.documentElement, {
      attributes: true,
      attributeFilter: ['class']
    });
    return () => observer.disconnect();
  }, []);
  const queryParams = new URLSearchParams({
    api,
    theme,
    ...connectors ? {
      connectors
    } : {}
  });
  const iframeUrl = `https://chift-coverage-matrix.s3.eu-west-3.amazonaws.com/connector-card.html?${queryParams.toString()}`;
  return <iframe src={iframeUrl} title={`Chift connector information - ${api}`} style={{
    display: 'block',
    width: '100%',
    height: '480px',
    margin: 0,
    padding: 0,
    border: 'none'
  }} />;
};

export const CoverageIframe = ({api = 'accounting', connectors}) => {
  const [theme, setTheme] = React.useState('light');
  const [isFullscreen, setIsFullscreen] = React.useState(false);
  const [currentIframeUrl, setCurrentIframeUrl] = React.useState(null);
  const iframeRef = React.useRef(null);
  React.useEffect(() => {
    const checkTheme = () => {
      const isDark = document.documentElement.classList.contains('dark');
      setTheme(isDark ? 'dark' : 'light');
    };
    checkTheme();
    const observer = new MutationObserver(checkTheme);
    observer.observe(document.documentElement, {
      attributes: true,
      attributeFilter: ['class']
    });
    return () => observer.disconnect();
  }, []);
  React.useEffect(() => {
    const handleFullscreenChange = () => {
      setIsFullscreen(!!document.fullscreenElement);
    };
    document.addEventListener('fullscreenchange', handleFullscreenChange);
    return () => document.removeEventListener('fullscreenchange', handleFullscreenChange);
  }, []);
  React.useEffect(() => {
    const handleMessage = event => {
      if (!event.origin.includes('chift-coverage-matrix.s3.eu-west-3.amazonaws.com')) return;
      if (event.data?.type === 'urlChange' && event.data?.url) {
        setCurrentIframeUrl(event.data.url);
      }
    };
    window.addEventListener('message', handleMessage);
    return () => window.removeEventListener('message', handleMessage);
  }, []);
  const queryParams = new URLSearchParams({
    api,
    theme,
    ...connectors ? {
      connectors
    } : {}
  });
  const iframeUrl = `https://chift-coverage-matrix.s3.eu-west-3.amazonaws.com/coverage.html?${queryParams.toString()}`;
  const openUrl = currentIframeUrl || iframeUrl;
  const toggleFullscreen = () => {
    if (!document.fullscreenElement) {
      iframeRef.current?.requestFullscreen();
    } else {
      document.exitFullscreen();
    }
  };
  const isDark = theme === 'dark';
  const buttonStyle = {
    display: 'inline-flex',
    alignItems: 'center',
    gap: '8px',
    padding: '4px 12px',
    fontSize: '14px',
    fontWeight: '500',
    color: isDark ? '#d4d4d4' : '#374151',
    backgroundColor: 'transparent',
    border: `1px solid ${isDark ? '#404040' : '#e5e7eb'}`,
    borderRadius: '12px',
    cursor: 'pointer',
    textDecoration: 'none',
    transition: 'all 0.15s ease'
  };
  const hoverBg = isDark ? 'rgba(255,255,255,0.05)' : 'rgba(0,0,0,0.03)';
  const hoverBorder = isDark ? '#525252' : '#d1d5db';
  const defaultBg = 'transparent';
  const defaultBorder = isDark ? '#404040' : '#e5e7eb';
  return <>
  <div style={{
    display: 'flex',
    justifyContent: 'flex-end',
    gap: '12px',
    marginBottom: '8px'
  }}>
    <button onClick={toggleFullscreen} style={buttonStyle} onMouseEnter={e => {
    e.target.style.backgroundColor = hoverBg;
    e.target.style.borderColor = hoverBorder;
  }} onMouseLeave={e => {
    e.target.style.backgroundColor = defaultBg;
    e.target.style.borderColor = defaultBorder;
  }}>
      <svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
        {isFullscreen ? <>
            <polyline points="4 14 10 14 10 20"></polyline>
            <polyline points="20 10 14 10 14 4"></polyline>
            <line x1="14" y1="10" x2="21" y2="3"></line>
            <line x1="3" y1="21" x2="10" y2="14"></line>
          </> : <>
            <polyline points="15 3 21 3 21 9"></polyline>
            <polyline points="9 21 3 21 3 15"></polyline>
            <line x1="21" y1="3" x2="14" y2="10"></line>
            <line x1="3" y1="21" x2="10" y2="14"></line>
          </>}
      </svg>
      {isFullscreen ? 'Exit Fullscreen' : 'Fullscreen'}
    </button>
    <a href={iframeUrl} target="_blank" rel="noopener noreferrer" style={buttonStyle} onMouseEnter={e => {
    e.target.style.backgroundColor = hoverBg;
    e.target.style.borderColor = hoverBorder;
  }} onMouseLeave={e => {
    e.target.style.backgroundColor = defaultBg;
    e.target.style.borderColor = defaultBorder;
  }}>
      <svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
        <path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path>
        <polyline points="15 3 21 3 21 9"></polyline>
        <line x1="10" y1="14" x2="21" y2="3"></line>
      </svg>
      Open in new tab
    </a>
  </div>
  <iframe ref={iframeRef} src={iframeUrl} title={`Chift Coverage Matrix - ${api}`} style={{
    height: 'max(500px, 80vh)'
  }} className="w-full" allowFullScreen />
  <blockquote>
    <p>
      <strong>Matrix Legend 🧭</strong>
    </p>
    <table>
      <thead>
        <tr>
          <th>Status</th>
          <th>Meaning</th>
        </tr>
      </thead>
      <tbody>
        <tr>
          <td>✅ Implemented</td>
          <td>Endpoint is implemented and available.</td>
        </tr>
        <tr>
          <td>❌ Not supported</td>
          <td>
            Endpoint is not supported by the target software (connector
            limitation). Cannot be implemented.
          </td>
        </tr>
        <tr>
          <td>💬 On request</td>
          <td>
            Endpoint is not implemented but feasibility is validated. Can be
            implemented on request — contact your Chift point of contact to
            discuss scope and timing.
          </td>
        </tr>
        <tr>
          <td>🔎 To be analyzed</td>
          <td>
            Endpoint is not implemented and feasibility has not yet been fully
            assessed. Analysis is pending.
          </td>
        </tr>
      </tbody>
    </table>
  </blockquote>
</>;
};

<ConnectorCardIframe api="accounting" connectors="Cegid Loop" />

<Accordion title="Overview Legend 🧭">
  <OverviewLegend showTitle={false} />
</Accordion>

## Introduction

Cegid Loop manages the entire activity of accounting firms in the Cloud, accelerating accounting production and reinventing the client-firm relationship.

## Configure Cegid Loop

**Prerequisite(s)**

* You need a subscription key from Cegid Loop to set up the connection with the connector.
* Activate the Cegid Loop integration on the Chift platform.

**Activation Process** There are two ways to configure Cegid Loop:

1. **Get Listed as a Cegid Loop Partner**: You are or wish to be a listed partner with Cegid Loop. You will encode your own API Key, provided by Cegid in Chift’s.

2. **Use Chift's Partner Keys:** Chift can provide you with our API key and encode Chift’s API Key in your APP. (Important impact if you change between the two options - all clients will have to reconnect)

## Test Cegid Loop

To test the software integration, Chift can share its own sandbox account upon request.

## Connect Cegid Loop

To activate a connection with Cegid Loop, users will have to go through the following steps.

* French article: [Help Center - Cegid Loop - FR](https://help.chift.app/articles/8678889120-cegid-loop?lang=fr)
* English article: [Help Center - Cegid Loop - EN](https://help.chift.app/articles/8678889120-cegid-loop?lang=en)

## Coverage

<CoverageIframe api="accounting" connectors="Cegid Loop" />

## Troubleshooting

### Specific errors for Cegid Loop:

| Error Code                                | Error description                                                                 | Resolution                                                                                       |
| ----------------------------------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| UNEXPECTED\_CEGIDLOOP\_ERROR              | Error: Addon                                                                      | Temporary error in Cegid Loop, try again later and contact chift's support if the error persists |
| ERROR\_ANALYTIC\_ACCOUNT\_NOT\_CONFIGURED | The account is not configured to be used with analytic accounts.                  | Configure the ledger account to support analytic accounting in Cegid Loop.                       |
| ERROR\_IMPORT\_FAILED                     | The asynchronous import job returned an unknown error.                            | Retry the request. If the error persists, contact Chift support.                                 |
| ERROR\_TAX\_CODE\_NOT\_CONFIGURED         | The VAT ledger accounts are not set up correctly for deducting VAT from invoices. | Configure the VAT ledger accounts on the tax code in the accounting system.                      |
